Residential
Internet - Help

What is the number to 24 hour technical support?
1-866-838-3055

What is the number for questions about billing and services?
(912) 437-4638

What is the address for my Internet service payment?
darientel.net
P.O. Box 748
Darien, GA 31305

Where can I sign up?
For residential Internet services you may sign up over the telephone by calling
(912) 437-4638 between 8:00 am and 5:00 pm Monday through Friday, or by visiting our office.

darientel.net Connection Information
(The following is a comprehensive list of information you will need to set up your Internet connection with darientel.net.)

Type of Mail Server:
POP3

Incoming Mail Server:
pop.darientel.net

Outgoing Mail Server:
smtpauth.darientel.net (uses SMTP authentication)

POP Account Name:
username@darientel.net

Password:
your password

Primary DNS:
209.82.179.20

Secondary DNS:
69.60.160.196

Dial-Up Access Number:
437-8000

How many email accounts do I get?
You get 5 email accounts. Your login is the "Parent" email account. You can create 4 "Child" accounts under your "Myaccount" link.

Do you have a spam filter?
GreyMail (found in your "Myaccount" or http://greymail.darientel.net/) is the result of the virus and spam filtering options activated on your email account. Whenever the Virus Scanner or the Spam Filter catches a message that is identified as a virus or as spam, they will re-direct the message to GreyMail. GreyMail is essentially a quarantine area to contain these undesirable messages. Messages are automatically deleted after 14 days.

Does the ISP provide Web accessible email access?
Yes, http://webmail.darientel.net

Can you use POP3 email clients (Outlook Express, etc.)
Incoming Mail Server: pop.darientel.net
Outgoing Mail Server: smtpauth.darientel.net (uses SMTP authentication)

Do you offer virus protection?
Yes, Zone Alarm Internet Security Suite
MySecurity Suite (1 PC) – $4.50 monthly
MySecurity Suite – Family (up to 3 PCs) – $5.00 monthly

How can I get Internet on multiple computers?
The ClearAccess routers we offer for cable, fiber and DSL have ports for wired ethernet connections and WiFi for wirelesss devices.

Does darientel.net provide personal web space?
Personal Web Site Settings
URL: http://users.darientel.net/~username
FTP Server: ftp.darientel.net
Ftp Username: username@darientel.net